Questions about Counthall
Need help? Email [email protected].
Questions about Counthall
Can it read an e-invoice somebody sent me?
Yes. Open a ZUGFeRD or Factur-X hybrid PDF, or XRechnung, Peppol or NLCIUS XML. Counthall shows the sender, amount, VAT treatment, due date and invoice lines. It checks supported fields and totals and can compare the IBAN with earlier invoices you filed.
Which e-invoice formats does it produce?
ZUGFeRD / Factur-X, XRechnung in UBL or CII, Peppol BIS Billing 3.0. NLCIUS is exported too: enter the Dutch client's KvK or OIN number and buyer reference with the client. Choose the format your recipient requests and save it with that client.
Does Counthall send the invoice over Peppol for me?
No. Counthall exports a Peppol-format file. Delivery over the Peppol network uses your own access-point provider. Ask the recipient or provider how to submit the file.
Does a clear check guarantee acceptance?
No. The compliance check identifies supported field, arithmetic and format problems. It cannot establish that an invoice is genuine, that the underlying transaction is correct, or that a recipient will accept it.
What does the retention archive check?
It stores exported and filed documents with retention dates and hash links. Its integrity check detects mismatches against those stored links. It does not guarantee legal retention, prevent every alteration or replace a backup.
What is free, and what does the unlock cost?
Reading and compliance checks are free. The free tier allows two clients, thirty entries and a watermarked PDF. €29.99 once unlocks e-invoice export, unlimited clients and entries, and PDFs without a watermark. No subscription or ads. Purchases belong to the store where you buy them.
How do backups work on each platform?
On iOS, records sync through your own iCloud account and the backup screen checks reachability and restore status. On Android, export a backup file; Counthall reads it back and compares the decoded records, including the archive. Keep that file somewhere you can access after losing the device.
Does it work offline?
You can read invoices, log hours and create invoice files offline. iCloud sync and store purchases require a connection. You decide where to share exported documents.